Thank you for keeping me up-to-date to your constantly changing services, offers and pricing. Please note, however, that until you can offer me something to adequately replace my current communications technologies at prices that are equal to, or less than I am currently paying, I am simply not interested. My current communications monthly costs, and services noted below, adequately fill my needs:
Land-line phone and higher speed DSL - $57.87
Comcast TV - $10.60
Off-air digital TV - $0.00
Total - $68.47
(To this I add about $24 for two cell phones but I know that cell phones are not part of any package that include the above.) So for <$100 a month, we are well connected.
We have been on the "receiving end" of your lack of analog service and support, an attempt to move us to your digital service no doubt, several times. These have not motivated use to jump ship. Rather, they have led to numerous letters of complaints to the PSC and your executives. Currently, our analog service is secure and the fight has been worth the effort.
Should you wish to supply our communications need and secure our business using your digital services, we stand ready to switch at a pricing structure that meets or effectively competes with the above. Until then, please save your postage and paper, and stop mailing us your various offers. In the mean time, simply meet your responsibilities and obligations, per the Public Utilities Commission, while maintaining both your new digital systems and keeping your legacy, analog systems running well into the future.
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